Privacy policy
Last updated: October 21, 2026. This policy explains what information we collect through zhiwerks.com, why we collect it, and the choices you have.
1. Who we are
This website is operated by Zhucheng Zhiwei Industrial Equipment Co., Ltd. (“ZHIWERKS”, “we”, “us”), located at No. 2 Beihuan Road, Economic Development Zone, Zhucheng, Weifang, Shandong, China. You can contact us about this policy at zhiwerks@outlook.com.
2. Information we collect
- Inquiry information: when you submit our contact form or message us on WhatsApp, we receive your name, company, email address, phone/WhatsApp number, the equipment you are interested in and the production requirements you describe.
- Correspondence: emails and messages you send us, including any drawings, samples information or specifications you choose to share for quotation purposes.
- Technical information: standard server and security logs (such as IP address, browser type and pages visited) collected by our hosting provider for site operation and protection.
3. How we use your information
- To respond to your inquiry and prepare quotations, proposals and technical recommendations.
- To communicate about orders, production, delivery, installation and after-sales support.
- To improve our website, products and services.
- To comply with legal and export-control obligations.
We do not sell your personal information, and we do not use inquiry information for unrelated marketing without your consent.
4. Sharing
We share information only where necessary to serve you: for example with freight forwarders for delivery quotations and shipment, and with hosting and email providers that operate this website and our mailbox. These providers process information under their own privacy terms and applicable law.
5. Retention
Inquiry and correspondence records are kept for as long as needed to manage our business relationship and meet legal requirements. You may ask us to delete your information earlier (see Section 7).
6. Cookies & external links
This website does not use advertising cookies. Our pages link to third-party platforms (TikTok, Facebook, Instagram, YouTube and WhatsApp). When you follow those links, the respective platform’s privacy policy applies.
7. Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent for us to contact you at any time. Send requests to zhiwerks@outlook.com and we will respond within a reasonable period.
8. Changes to this policy
We may update this policy as our website and services evolve. The current version will always be published on this page with its update date.